Frequently Asked Questions
Everything you need to know about your Hubman and Chubgirl experience.
How long does shipping usually take?
Standard shipping typically takes 5-10 business days for domestic orders, while international shipping can take 2-4 weeks depending on your location and local customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange for a different size.
Are your products ethically sourced?
Yes, we pride ourselves on working with manufacturers who follow fair labor practices and use high-quality, sustainable materials for all our apparel and accessories.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide! Please note that international orders may be subject to local import duties and taxes upon arrival.